Terms and Conditions of Booking

A deposit is required to confirm the booking:- Flats 1-6 the deposit is £50, for the Doreen Holiday Suite the deposit is £75. Payment can be made over the phone by debit/credit* card or by sending a cheque. Please make cheques payable to L.Woolston. If payment is by cheque, this should be received within 7 days of your original telephone booking. The remaining balance is due on arrival for flats 1-6, but for the Doreen Holiday Suite the final balance is due no later than 21 days prior to the start of your holiday. (Please note cheques are not accepted for balances paid on arrival). Deposits are non-refundable and non-transferrable.

Should for any reason you need to cancel your booking, we require 21 days notice, failure to give sufficient notice or no notice will result in the final balance being charged. If booking a holiday within 21 days of arrival date, then the full amount is payable upon booking. We recommend you take out holiday insurance.

*For payments by credit card a charge of 2% is payable.

Flats are available from 2.30pm on the day of arrival and must be vacated by 10am on day of departure.

Guests undertake to be responsible for all damages or breakages during their stay.

Cars and their contents are left entirley at owners own risk. This includes any loss or damage to belongins or property however caused.

Visitors to guests flats are strictly not permitted.

Small well-behaved dogs are welcome by prior arrangement in flats 1,2,3, 5 & 6 only.

Our aim is to make your stay as enjoyable as possible. Should there be any comments, or requests please discuss them with us.





Terms & Conditions last updated on 22/12/2009

Empress Select Holiday Flats are a non-smoking establishment.