First time staying at empress hotel, and we certainly will be coming and using this hotel every time we come back to Blackpool. Tim is such a great host he answers any queries you may have over text, as well as in person. So polite and even tells you the nice spots for food that are closest to the hotel. The room is absolutely spotless and has everything you need for a stay in Blackpool. We have stayed in some 4/5 star rated hotels before and Empress hotel tops them in what it provides. Thank you for being such a great host, we look forward to visiting again 😁.

We have been staying at Blackpool north shore on and off for the last 12 years and hand on heart I can honestly say we have never had such an enjoyable and comfortable stay as we have at empress holiday flats. Very clean and spacious, shops and tram access within a couple of minutes walk. Tim was the perfect host explained everything we needed to know and recommended some great restaurants. The flat we had was perfect for our stay and our three girls were over the moon with having their own space with 2 TV's. I would recommend choosing empress for a family or a couples stay. We shall be booking with Tim again next year and hopefully for many years to come. Thank you to Tim and his team Chris and carrie

Me and my boyfriend stayed for 2 nights this weekend for his birthday - Tim was so lovely and greeted us when we came in, helped me park my car around the back of the hotel and offered to take in our bags. He then gave us a run-down of all the best cafes, restaurants and bars down the promenade and gave us information on the tram (which was so helpful). The room was small and cosy but perfectly roomy enough for us and very comfortable. Tim was so accommodating throughout (e.g. the heating turned off at 10pm and I messaged to see if I could get it back on to dry some towels and he rang me back immediately to sort it out for us... and although our room checkout was at 10am on Sunday, he allowed me to keep my car parked at the hotel whilst we enjoyed our last day without the stress of finding and paying for parking elsewhere) and really made our experience better cannot recommend him enough, we will definitely be staying here again if we want another trip to Blackpool in the future.

First trip to Empress, and will definately be back. Room first class, and host Tim very helpful with tips on where to eat etc. Great location for tram or walking into centre, and private parking a great extra.

We stayed here on Saturday night till Sunday morning with our son who's 5th birthday it was. We spent the day at the sandcastle and then went to the pier fair and spent some time in the arcades. We checked in at 10.30am and met Tim there who advised us on were to park the car. He then gave us the keys and suggested at great Italian restaurant in Bispham which is 4 stops away on a tram. The restaurant was 👌👌 top notch one of the best Italians we've been too very friendly, great prices and excellent quality food. They also made a fuss of our 5 year old singing happy birthday and gave him a big piece of chocolate cake it was amazing. We paid £13.50 online for a family tram ticket for 24hrs well worth it as the tram is literally on the door step and we used it at least 6/7 times. After our meal we all went back to our room and just watched tv and chilled out. The beds was really comfortable, the room was very spacious and very warm and clean. No faults at all with this apartment 6 we stayed in and we will 100% be booking here again in the future. Thank you for having us Tim your a very friendly guy and gave us such a warm welcoming and even carried my case bless you 😁😁xx

Very clean and lovely apartment. Good location, just a short trip from the centre of Blackpool. Really helpful host that gives you lots of local tips etc. Would definitely come here again.

This is a great place to stay if you are looking to stay in Blackpool. away from the noise and with a tram station 2 minutes away. Very Clean and with a great host and great check-in instructions (we were welcomed by Tim which was a delight to meet). nothing was ever too much for him and he even gave us nice ideas on where to eat. There is also a great cafe down the road (Cafe 47) serves a great all-day breakfast.

The apartment was clean and spacious exactly what we wanted.Tim was very helpful.Would definitely recommend to friends

Great quiet place and very clean. They are always helpful. Can't wait to go back there.

We stayed Sunday to Friday and had a lovely time. Tim was very helpful in anything that we needed, the flats were super clean and tidy and very comfortable. Will be coming back here again over summer. We even got to meet his little dog on the last day. Lovely experience.